Orders usually take 1-2 working days to be despatched, but this can be longer in our busier times. Orders which include out of stock items will take longer, and the despatch time will depend on stock availability. Items with extending despatch times may take longer, please check the despatch time for each item (you can see this in your basket before you checkout). Deliveries are Mon-Fri (excluding Bank Hols). A signature may be required on delivery. Working days are classed as Monday to Friday. The couriers we use are DPD and Royal Mail. For your items to be despatched on a Next Day service (at an extra cost) you will need to select this from the drop down if it is available at the time, please note we take Next Day off when we are in our busiest times.
Orders need to be placed before 3pm Mon-Fri for next working day delivery. Working days are Mon-Fri (excluding Bank Holidays), orders placed pre 3pm Friday will be delivered Monday. Any items that have personalisation won't be available for next day delivery. Items with extending despatch aren't available for next day delivery, please check the despatch time for each item (you can see this in your basket before you checkout). Deliveries are Mon-Fri (excluding Bank Hols). A signature will be required on delivery.
Orders usually will take 2-4 days to deliver after despatch. We will not ship part orders and orders with out of stock items will take longer, and the delivery times will depend on stock availability. Items with extended despatch times may take longer, check the despatch time for each item (you can see this in your basket before you checkout). A signature will be required on delivery.
If you cannot see your delivery destination in the drop down list, please contact our Customer Service Team on 01709 372345.
Please note: Shipping cost for USA and Canada is an estimate and additional payment may be required depending on the size, weight, quantity and number of parcels.
For more information on deliveries call 01709 372345